The only good thing about this hotel is the location and the exterior after that it is all down hill! The hotel is tired, the room we booked was wrong which was quickly remedied, however the heating was broken which we discovered after returning late from a show at which time we felt it was too late to complain until... more

Lastminute.com description of the hotel was 'Boutique hotel a stone's throw from Park Lane - 4*. Stone's throw away was accurate but the 4* grading not so and one would require a great deal of imagination as to how the hotel could be described as 'Boutique'. Generally the hotel was very tired looking. The rooms were described as rooms with... more

Booked a weekend break on the hotel's official website ([-]) for a 2 night stay in London at the Park Lane Mews Hotel. Not sure why all the negative comments, because overall we had a nice large room and the hotel was clean throughout. We would book this hotel if we returned to London. more

We booked a twin room on their website. On arrival friendly staff asked for our booking. They could not find our booking even thou we have a confirmation booking form. We got a room . This was not what the internet website shows. Very small , very old and very basic. THIS WAS NOT A FOUR STAR ROOM. From 6am... more

I had booked this hotel for a night in London with my girlfriend for a romantic evening in London to see a show. The reviews I read filled me with dread and I expected the worst. The staff were lovely when we checked in, polite and efficient. We were given our room key and were delighted with a nice clean... more

We walked out on the flea pit we had booked from Australia, and despite our 28 hour flight, walked the streets looking for suitable accommodation. We stopped in at many hotels, but we had a good feeling about warm and friendly reception staff at Park Lane Mews. The room was just perfect for us and the time we spent at... more

I stayed here for one night whilst in London on business. This hotel was booked for me as the Sheraton was fully booked. After reading Trip Advisor reviews I was apprehensive. The hotel was cheaper than the Sheraton and cleaner! Room was a decent sized double with a huge flat screen tv. The bed was comfortable with plenty of pillows... more

i booked a six night stay in this hotel through a travel site but having had the opportunity to view the hotel's site in advance -- not only did reception try and place my friends in a room much below the one they had paid for (in advance !), but the rooms are nothing like what's shown on the hotel's... more

This hotel has a superb location for sightseeing and shopping in central London with most within walking distance. On checking in at the hotel we were shown the lift and there was no service to assist with getting our luggage to our room. The room was small and the bathroom compact but everything was clean, immaculate, well serviced and it... more