Great location - chose to book Clubroom, well worth the extra for the wine, chocs and breakfast. Room clean, staff very nice. No bar or lounge area but so many places to go on your doorstep. more

My partner and I were going to London to a gig in Oxford Circus, being seasonally rubbish at being organised we began looking for somewhere to stay on the day we were travelling. After extensive trawling through many many hotels I decided to book the Piccadilly Best Western for three reasons... firstly, it's fantastic location, secondly the reviews of previous... more

This hotel has a brilliant location - right in the center of it all in London. You caneasily walk to major tourist areas in London, and also to many theatres within the area. Great for going out in the evening around Leisceter Square etc, you don't need to worry about how to get back to the hotel... you can just... more

had 1 night at the shaftbury on shaftbury ave the staff were very helpfull room fresh and clean. fruit and wine pact fantastic location everything on doorstep would recomend it more

Stayed here for my 50th birthday last week so that my husband and I could see the Phantom of the Opera. The hotel staff were very helful when we arrived, called for the lift for us, apologised as it took a little time to arrive. Stayed on floor 4 at the front, it overlooked Shaftsbury Avenue that was busy and... more

The best Western hotel that is a joke. We arrived at the hotel we we had booked a deluxe double, we were taken around a back street to another hotel which they claimed was part of their hotel. We were given the key to our room after climbing hundreds of steps we entered into this very small dindgy dark clamy... more

I really couldn't find anything to fault with this hotel. I stayed on business and found the room spacious, very clean and well-equipped. My room overlooked the side street rather than the main road and was therefore really quiet - I'd recommend asking for a quieter room if available. In the room was a complimentary half-bottle of wine, fresh fruit... more

First of all, be aware there is a similarly and confusingly named hotel (Best Western Premier Shaftesbury) which is in Earls Court but TA wrongly brings up that hotel's details. This review is about the Best Western Premier Shaftesbury Piccadilly - which is on Shaftesbury Avenue, corner to Dean Street, a couple of miuntes from Piccaddilly Circus. So, excellent location,... more

Only just joined site so thought would tell of fav places over last few years We stayed here for my partners birthday as a hotel theatre package. Its very close to everything, our fav part was the t.v in the bathroom wall its a small detail but made a big difference. The breakfast was served very well and tasted great.... more