No doubt this is a hotel with nice, rather recently modernised rooms. Modern design and good furniture, however the renovation budget, reportedly 20 million British pounds wasn't enough to replace the aged windows. Location is close to the Russell Square tube station and close to the British museum. Price is high but most hotels in London are overpriced and the... more

Right then, where do I start....... I stayed here for four nights on business at a reasonable rate including breakfast. At first glance, the hotel looks impressive, both outside and as you walk in (fantastic marble staircase). It's a beautiful old Victorian listed building with a tube station just round the corner - the location is perfect, with a supermarket... more

Stayed for a night with business and I found it to be a lovely hotel, beautiful architecture and great location. The dining room was really nice for breakfast and staff were very courteous. The room was clean, great air conditioning and just a great place to stay. more

Stayed for 1 night on business, very nice communal areas and I had an upgraded (£20 extra) newly refurbished room but it was MILES away from reception. Fairly small room but well equipt and when the show tray didn't drain away it was fixed very promptly. Room service was speedy but expensive. Location is good for the tube but parking... more

My husband and I stayed at the Russell four years ago and was hesitant about going back because of some of the reviews. Four of us stayed at the Russell the end of September into October for 10 days and must say we loved every minute of it. A couple of small gliches but things were taken care of promptly.... more

Ok, at the rack rate I can see why people might be a little picky. I paid just over £200 for two nights in a twin room including breakfast and considering the location i think that's pretty good, considering the hotel standard it's excellent! We didn't actually get the twin room, i had an apologetic call 3 days before to... more

I was hesitant to book this hotel based on recent reviews on TripAdvisor. My experience, however, was delightful. I stayed for business for 9 nights, a long enough period to evaluate a range of staff and services. I specifically asked for a newly renovated room after reading reviews here and my room was fine, well-kept and clean. The bathroom was... more

My Daughter and I had a one night stay at The Hotel Russell as a theatre break, the hotel looks lovely form the outside and the inside stairway is very grand. The reception area is shabby and dull. Our room was dirty my sheets had not been changed,there was black hairs all over the sheets the bath room basin had... more

Stayed at the Russell one year ago and enjoyed it very much. This time not quite as much. Arrived to a 4 hour wait to have the room made ready. Required a room with twin beds, which was requested via the comments section when placing the reservation and a phone call to the hotel, only to be assigned a room... more