I stayed in this hotel and booked with Theatre Breaks and went to see WICKED. Excellent show but be careful when it says on tickets show starts at 7.30 its on the dot and you won't get in if your late. Euston Tube right outside hotel so we flew into Gatwick Airport got the GATWICK EXPRESS which was a bit... more

I spent 3 nites in the 1st weekend of September at this hotel. After the initial upset due to Newbie error, Reservation problems, I had a good time. Dave at the Check-in was very helpful. What I really liked about the place is HOW CLOSE it is to tube Station. Warren Street Station. Also if one is hungry dining places... more

A friend and I stayed one night for a theatre weekend and got a reasonable room rate - but we have no urge to return Good points - location near tube, sights, pubs etc (and don't miss the mini supermarkets nearby so you can smuggle in cheap drinks, fruit etc!), nice bathroom, comfortable beds. Bad points - window frame broken... more

Stayed at the Grafton for 2 nights over a weekend, and having stayed here before I knew what to expect. Fantastic location, and plesant staff but not without problems. As mentioned by other reviewers, check in is a joke with long queues at all times of the day and handled by a variety of staff from around the world -... more

I stayed at the Grafton on a business trip and was pleasantly suprised when I arrived having read some disparaging reviews on Tripadvisor. The reception and bar were beautifully decorated and welcoming and the staff were really helpful and efficient. I was in a single room - which, yes, was tiny! - but which was also immaculately clean, well designed... more

I was booked into a smoking room which is pleasantly refreshing these days and the reception staff were friendly and efficient. When I arrived in my room, I was shocked at it's size. The bathroom was particularly small and you could hardly get to the loo. I was located on the front of the hotel on the noisy Tottenham court... more

Booked this hotel through the secret hotel site.. where you dont find out the name of the hotel until after you pay.. but u get it at a very discounted rate. When we got the confirmation email i came on here and most of the reviews were bad.. but wen we arrived we were very pleasantly suprised. It was a... more

my wife and I just had a short theatre break in London and had a one night stay here. Excellent location, right beside warren st. tube station , so ideal for getting around the city. The room was well laid out and comfortable. The breakfast was excellent , lovely fry. We had a drink in the bar, this was an... more

First the good thing about this hotel - it's location in Central London is excellent. It's a shame everything else was so awful. First a lengthy check-in queue. Then when I got to my room I found the key card didn't work and had to return to reception for another 15 minute wait. Temperature gauge broken on shower so had... more