This was possibly the worst experience I have ever had at an hotel! My friend booked us a night on their website as it was only a few tube stops away from Olympia (The Yoga Show) and we were looking for reasonably priced accommodation. From the first moment of entering the reception we were regretting our booking! It looked more... more

We booked this hotel via Lastminute.com. It was advertised as a 2* hotel. Having further investigated what you would expect from a 2* hotel this place was worlds away from that. We arrived at reception and as other reviews have stated, the staff barely spoke english. Having already booked and paid in full via Lastminute, the staff initially requested payment... more

Ok to start off with, I booked online to get a good rate. Throw that out the window. They DO NOT accept online booking other than reserving rooms. You still have to pay at the hotel. Then in the listings it never states that the WC is shared. Oh my, I have had better experiences and bathrooms at a campground.... more

If it was possible to give the hotel a lower grade we would have. The first impression of the hotel was really bad and it did not get better throughout the stay. The receptionist couldn't care less about the guests cheking in. Could barely speak english. When we saw our room, it did not have any bathroom. The shared bathroom... more

The hotel was very dirty and extremely rundown, there was a plastic pipe that went through the middle of the room at ankle height and newspaper stuffed into the wall at one end where the pipe went into the wall. I found a bed bug in my bed and quilt had stains on it! The bathroom and toilet were shared... more

I urge anyone that wants a clean luxurious hotel with high quality fixtures and fittings to stay well clear of this place. I wouldn't even book my worst enemy into this hole. We had 4 rooms; Room 1 - Mildew on the ceiling in bathroom, no plug in the bath, bed sheets fastened up with drawing pins (meant to be... more

we stayed in this hotel two nights ago. booked because of its location. its very close to tube stop and about £4 pounds to royal albert hall and museums. this is seriously the only good thing. bad points: 1) Reception couldn't speak english. Paper based reservations system 2) scruffy dirty carpet 3) Room in basement. directly outside out window was... more

I stayed here just this weekend and it was obvious right from the start that it was gonna be s***... the board outside had 2 pieces of dead ivy leaves in the box displaying pictures of the hotel that were curling over and blue tinted obviously from the ivy leaves. Then when we went into the reception area, the internet... more

Maybe the lousiest and dirtiest place I've ever seen... When I arrived I realized the shared bathroom door at the second floor was broken, I saide I wanted it fixed, they told me it would be fixed in an hour...well, I left a week later, but the door was still broken... Well, no matter if you are at the 2nd... more