The hotel has location going for it. It's a two minute walk to Paddington Underground, which makes hopping around London very easy. My room was the usual London budget class- which means something about the size of a Super Max prison cell. The elevator was big enough for one large person, or two Asians with luggage. You could wait quite... more

Excellent location , friendly ,helpful staff .The rooms were clean,free coffee in the room.In general it is a very good hotel!!!!! I am just wondering , as I found in one of the reviews that the rate in August 30 was 50 pounds ,while I was charged about 78 pounds!!? I am anxious to know. One last comment is the... more

We booked before reading any reviews and were dismayed when we read some. However, our stay was a very good experience. One must consider the price when applying criteria; bearing this in mind, our views are as follows. The welcome was good. All staff were polite and helpful. The breakfast was good. The room was comfortable but needed some refurbishment.... more

After reading the reviews on here i was abit dubious, but what can i say, for £50 for a central London Hotel, i think it was worth the money. Yes, the carpet was a bit thin in the room, and the bed was too soft for my liking (but i'm fussy) but we arrived early morning and our luggage was... more

I booked for a friend's daughter and her friend for 3 nights in London with a Spanish booking engine, Venere. All was well, I got a reservation number and they charged my Spanish credit card accurately. I got an SMS to confirm When they got to the hotel, they were told there was NO reservation and that despite having the... more

My partner and stayed for one night, unfurtunately it could not be longer we had to get home. I checked the Norfolk Towers out on Trip Adviser- only complaints small rooms and a bit noisy. Our room was not small a massive bed-2 singles pushed together, but was comfy. I requested the quieter side of the hotel when I booked,... more

That was the worst experience I ever had. I've been biten by insect- bedbug!!! They were in a bed or carpet, however now I have to eat tablets and take a special cream on it. I'm so disappointed!!! more

We booked a room for £90, which we expected to be budget but this was less than budget! The room was in the basement with no view other than walls. It was dark and and small. There was no wardrobe only a hook on the wall. The bathroom was old, cracked and dirty. It needed gutting. Im glad we only... more

I booked the hotel one month before staying but upon arrival they said they are overbooked. That's why they gave as a room in a neighboring Norfolk Plaza hotel ("WITH THE SAME STANDARTS") (but from receptions and pictures I saw it didn't look the same) . It was quite cheap and for 1 night anyway so I didn't argue with... more