We really enjoyed our Three nights stay here, the rooms are very clean, modern and comfortable.The staff were very helpful with all enquiries and requests. There was a minor mishap with a burst water pipe while we were there which ended in some minor water damage to the carpet in our room, but the staff were onto it straight away... more

Solid hotel with amazing views if you ask for a good room. The staff was very polite and when I asked for a new room I was upgraded the following day; the hotel was full that night. The view of Mt. Baker and the city skyline was amazing. The hotel has a very claustrophobic feel to it. The hallways are... more

We loved the Westin Grand It is situated right in the middle of downtown on Robson St so was great for walking to local attractions and eateries The hotel itself was beautiful - I was amazed that a previous reviewer thought it shabby as you enter via a plush marble lobby and dark wood walls and the suite we had... more

We had booked the hotel over 8 months before the cruise. when the rooms were booked, we had asked that they be close together, no problem, breakfast was suppose to be included. When we got to the hotel, the price was different from the one quoted, the rooms were not even on the same floor,breakfast was not included and cost... more

The Westin Grand is an absolutely terrific place to stay in Vancouver. We travel a lot and stay in a wide range of hotels and this hotel is near the top of the list. The location is very central in Vancouver and an easy walk to just about anywhere. The hotel is fairly new and has some of the best... more

We stayed at the Westin for 3 days. We stayed at a corner one bedroom suite on the 19th floor. We had a very nice city view. I enjoyed looking at the city skylight every night by opening up all the curtains, it was incredible. The staff here are very courteous and helpful. The bedroom and living room are on... more

I am a Starwood Gold member.. and really try to stay at Starwood properties. This Westin needs updating BAD! Lobby and other public areas were very nice. Location was good (although in hindsight I wish i would've chosen their other property on the water near the park). We had many problems with the rooms (one smelled like urine, another electricity... more

We stayed at the Westin Grand for our last night of a two week vacation and we had a wonderful time! When we went to the jacuzzi we noticed there was a Spa and we asked about it and booked it for both my husband and myself . We both had a wonderful experience...worth every penny and a pefect way... more

The hotel enjoys a good location in downtown Vancouver. Valet parking and concierge services were efficient and smiling. The reception desk however seemed to be staffed with very young/unexperienced personnel. Both (DeLuxe) suites allocated were OK (we had booked two) although I found them a bit small considering the 450 sq ft advertised. It looked more like a 350 sq.... more