Dear colbysophie, Thank you so much for taking the time to post such a detailed review of the Pacific Palisades Hotel and its surrounds. I appreciate all the positive comments you have made about our location, linens, amenities and the staff. I also thank you for the constructive comments you made about the shower, the valet and incorrect charges for...

Dear LimerickFoamasi, Thank you so much for making an effort to review our hotel on Trip Advisor. I am thrilled that we made a good first impression for Canada and hope that the rest of your vacation was just as civilized. Please let me know if and when you return to Vancouver. We would love to host you again. Sincerely,...

Dear WItraveler333, Thank you so much for taking the time to post your positive review of the Pacific Palisades Hotel on Trip Advisor. I am so pleased that you found us to be a great hotel. Please do come and stay with us again soon and let me know when you are coming. I want to maintain our great track...

Dear Morryboo, Thank you so much for taking the time to post your review of the Pacific Palisades Hotel on Trip Advisor. I am so happy that our facilities, and especially our staff, made a great impression on you and resulted in you having a great stay. Please come and visit again soon. Yours sincerely, Bert le Roux Assistant General...

Dear WorldAdventurer_7, Thank you so much for posting your short and sweet review on Trip Advisor. I am pleased to confirm that compared to many of the hotels in this city we do have larger rooms. Your subject line may become our new motto. Thank you. Yours sincerely, Bert le Roux Assistant General Manager

Dear MimiCSeattle, Thank you so much for taking the time to post such a positive review of the Pacific Palisades Hotel. You obviously did your research as you mention and I am grateful that we met with your approval. You have done a great service to the hotel and the city of Vancouver by being so detailed in your review....

Dear JETHampshire, Thank you very much for taking the time to post your positive review of the Pacific Palisades Hotel on Trip Advisor. I am so pleased that your holiday to Canada was a memorable one and even more glad that we could contribute to an enjoyable trip. Thank you for noting that the staff is excellent, enthusiastic and helpful....

Dear albarry, Thank you so much for taking the time to post your review of the Pacific Palisades Hotel on Trip Advisor. I am so glad that you and your pets enjoyed your visit with us. I must apologize on behalf of the bellman who watched you unload your luggage instead of doing his job. What was he thinking? I...

Dear LBToni, Thank you very much for taking the time to post your review of the Pacific Palisades Hotel on Trip Advisor. In the time that I have worked at this hotel I have come to realize that it is the staff that makes us as successful as we are. I thank you for noticing it also. I will be...