Upon check-out I discovered I was being charged $200.00 for smoking in my room! Although I had not smoked in the room and all the front desk staff admitted they had seen me going in and out to smoke, they would not reverse the charges. I had 3 different staff members come to the room and all admitted that there... more

It's a pleasant enough, if an expensive hotel. but they tried to charge > $7/day additional for "facilities charge" - not mentioned on web site or at check in, only on a paper note hidden in the key-card envelope. Also another $3/day for "destination marketing fee". in other words the room rate they quote you is increased WITHOUT YOUR AGREEMENT,... more

We checked in very late with no problem. They were helpful and friendly which was especially nice when we were tired and needed rest! The Listel is attractive and funky with art suprising you around every corner. Even the luggage cart was sculpted metal. Price was high, but maybe not compared to other hotels in the area. There wasn't much... more

We have stayed twice at the Listel Hotel on Robson St. and will stay there every time we go to Vancouver. It's lovely, has great art, a wonderful staff, nice sized rooms with great amenities and a good restaurant bar. The prices are very reasonable for the locale. We've recommended the Listel to friends who've come back raving about the... more

We stayed at the Listel Hotel in Vancouver in early August. It was a joy to stay there. The art gallery theme extended to the bedrooms which were well appointed. The staff were helpful. Free internet access and telephone calls to the US and Canada were provided for three hours a day. The O'Doul's Restaurant and Bar downstairs served excellent... more

We checked in late and were given a simple room on the second floor of the building. The location is excellent, as there is shopping and even a whole foods market nearby. The bed was not comfortable and was extremely hard. We called the front desk at 8:00 AM and inquired about having some laundry done. They instructed us to... more

We have just arrived back from a holiday in Canada that included a stay at the Listel. I must admit I thought the decor was dated for what is billed as a trendy boutique hotel, however the location is great & the rooms are clean & quiet. The front service especially from Anita was excellent. She took on a problem... more

We paid £545 for 4 nights at The Listel and had a great stay. The room was very clean, comfortable and quiet. Staff were very friendly, Sebastian was particularly helpful. We used the whirlpool in the small gym pool area which was empty, great after a day of walking! The lobby area was quite small. We found there to be... more

The Listel Hotel is in a convenient location for tourists who love to walk. It is central to just about anywhere in the West End and an easy walk to Stanley Park, English Bay, shopping on Robson, the movie theatre and a host of wonderful restaurants. The Listel does, however, advertise to be a little more special than it actually... more