The hotel was very busy as it was GP weekend, however the staff were extemely helpful / friendly and our suite both luxurious and spacious. The hotel is well located near great shopping and good restaurants. The only downside was they couldn't find the car when we needed it, but it was down to communication amongst the valets and resolved... more

Only stayed one night before departing for a cruise. Even though we arrived at 4:30am after a delayed flight we immediately were made to feel comfortable and taken care of. The public areas are beautiful. Loved the bedding and all the little touches in the room. Kids enjoyed the pool the next morning. Location is great Great choice!! more

We stayed in two rooms for two nights on vacation. The hotel is very nicely done and conveniently located downtown. Everything seemed fresh and updated. (Unlike some reviews here which complained about worn furnishings etc.) The rooms were tastefully decorated and very comfortable and quiet. We had rooms with single king size beds; a pre-requested rollaway bed was in the... more

We stayed here just one night, before taking a cruise, for our 2nd honeymoon. The whole experience was unforgettably excellent :) more

This hotel was in the best location for walking around the main area of Vancouver with all the lovely shops, restaurants and cafes. We loved the hotel and all its amenities. The staff were very helpful and friendly and would definitely recommend this hotel if you want to be right in the centre of everything. The rooms were excellent and... more

One of the finest establishments we have ever stayed in! From the superb desk staff, to the Immaculate room situated just where we requested, this hotel has every amenity possible. A Happy Anniversary treat was waiting for us in the large room, compliments of the management. This room was so quiet, we heard no noise all night--a rare treat for... more

Stayed at the Sutton Place during our summer vacation. The hotel is well located and the staff are great. While comfortable, our room was a bit small and could do with some refurbishment. The hotel is quiet expensive considering the room quality. I also recommend avoiding the 'reduced price breakfast option' on the hotel website as this actually works out... more

We had high hopes for this hotel which we booked for the last couple of days on our honeymoon. On arrival having booked a non-smoking room we were advised that they only had smoking rooms available. At this point we considered moving to another hotel as due to the hotel being full they were unable to move us to another... more

This hotel has a great location and fantastic service. The hotel room was a little small but for a city hotel where you basically just sleep, it was large enough for my husband and I. I will definitely stay here again. more