This was our first time to Mexico and it certainly wont be our last. We will be returning to this oasis for sure. Right from our arrival we were treated with a glass of champagne and a very gracious staff. Adults only resort is especially nice around the pool. Food at all 6 restaurants was great with the ability to... more

Just got back from my 2nd trip to the Royal Playa Del Carmen and all I can say is "I want to go back". I stayed in a Royal Ocean View and I have no complaints. The view was amazing, the room was clean and the beds are better than anything I've ever used in Mexico. The food at the... more

My wife and I recently returned from an absolutely wonderful 2nd honeymoon/ vacation at The Royal Hotel in Playa del Carmen, Mexico. To be honest, the Royal was not our first vacation choice, we had planned to go on vacation in October elsewhere, but our original choice was damaged by a hurricane. Our travel agent recommended the Royal. She said... more

We stayed at the Royal from December 10 to December 17. This is our 3rd stay in the last 4 years and every time it just gets better. We decided to check in on-line and upgraded our suite. When we arrived (earlier than we were suppose to), the suite we had chosen on-line was ready and waiting for us. Concierge... more

My husband suprised me with a vacation to this resort for my 40th birthday! We have done a lot of travelling in our time and I can not say enough good things about The Royal. The service was outstanding from the moment we arrived until the moment we left. The room was great and very clean. The food outstanding and... more

My husband and I just returned from our honeymoon and we can't stop talking about The Royal. We travel very frequently and have been on cruises as well as all inclusive resorts and The Royal is by far the best place we have ever been. If you are looking for a romantic, relaxing and wonderful honeymoon or vacation, this is... more

the person name Michel Madrid is the most rude, unprofession and unethical Manager on duty. She doesn't deserve to be a manager at all. When you try to tell her she made a mistake, she does not take the responsibility and has the worst attitude you can expect from a person more

We had a pool-side suite and the all-inclusive beverage & food package. We swam, did gym and bike trips. Staff was very friendly, the Sports & Recreation people that impressed us was Angelo and Rosario. The Pilates instructor was Edith and she was outstanding with a daily class at 11:00 a.m.. The food was first rate and we "adopted" Danielle,... more

Having read a lifetime of trip advisor reviews before choosing this hotel, I felt I had to return the favour on my return. We travelled on the 21st November 2008 for 2 weeks for our honeymoon and all I can say is WOW. I expected the exceptional and got so much more !! I booked through Travelcare in the UK... more