My wife, son (1 year old) and I was supposed to go to Cayo Coco, Cuba in September, but because of hurricane Ike, we had to go elsewhere and chose the Ocean Maya hotel, Mexico. We visited a lot of places in the caribbean and our first impression that we had was a very small resort with not much facilities... more

We Took our adult kids and grandson. We stayed for one week. I felt that the resort was very nice and clean. We did alot of fun things. such as snorkeling, wave runners. etc. The food was good and plenty ful! The employees are extra friendly and go out of their way to make you comfortable. Of course every place... more

Having read many reviews before going, we were a little worried about what to expect. After going through the time-share gauntlet at the airport (Just say no-thank you!), we found our ride to the hotel and made the trip with no problems. Arriving at our hotel, we had no problems checking in, possibly as we were the only guests checking... more

Our trip started on Sep 11 and we were received by an efficient and kind recepcionst, we had two rooms for 5 people, three adults and two children. for the next 5 days. The entertainment crew was fantastic, Mexicans, Argentinean and french. The rest of the staff, also international people was able to keep us happy all the time. The... more

If you think: TIP, then this is the place to go. You will have to tip to have your room cleaned and your beddings changed. You will have to tip the bartender.You will have to tip the waiter,you will have to tip someone to have access to a cop. The driver left us at the airport departing with our expensive... more

Clean, friendly, beautiful. FOOD: The food was resort food; nothing spectaular, nothing horrible BOOSE: The premium liquor were there if you wanted to pay the extra. (I would rather pay less overall and decide per drink if I want premium liquor) ROOM: Clean, bright, beautiful view from the balcony, king bed, room for two more beds in our room. GROUNDS:... more

We just returned from our stay at H10 Ocean Maya and I have to say I am disappointed. From the moment we walked in I had a bad feeling and boy was I right. We waited forever for our room and when we finally got in I was surprise to find the room had nothing about the hotel, activities, spa,... more

My family incorporating two 16 year olds and a 14 year old, in addition to my partner and myself have just returned from this hotel where we had booked two family rooms. We stayed for 10 days and whilst the hotel was adequate we were all ready to return home, which is unusual for us. I was disappointed with the... more

I've read the negative reviews and its good to know what you're getting yourself into. The truth: The beds are hard, the shower does smell a bit - I do think there's something wrong with plumbing. You only get one towel, there's a front desk problem, beach front is man made and the resort caters to Europeans more than Americans.... more