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La Tortuga Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 379 reviews
379 Reviews
5.0 of 5 stars
265
4.0 of 5 stars
78
3.0 of 5 stars
17
2.0 of 5 stars
16
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 161 hotels in Playa del Carmen
  • Address
    Avenida 10, esq Calle 14
    Playa del Carmen 77710
    Mexico
Check Rates: $207 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 374 traveler reviews
  • What to Expect:
    • 4 based on 295 reviews Rooms
    • 5 based on 297 reviews Service
    • 4.5 based on 293 reviews Value
    • 4.5 based on 297 reviews Cleanliness
    • 4 based on 60 reviews Pool
  • Recommended For:
    • 80% based on 318 reviews An amazing honeymoon
    • 50% based on 318 reviews Older travelers
    • 30% based on 318 reviews Young singles
    • 20% based on 318 reviews Families with teenagers
    • 10% based on 318 reviews Couples/romantics

Reviews of La Tortuga Hotel

( 1-10 of 379 )
Sep 5, 2008

Loved our short stay here. From check-in, where we were presented with a complimentary drink after a long journey, the service was excellent. The hotel has a great pool area, with unusual but relaxed pool with loungers and garden and a fantastic bar, serving great juices and cocktails. Perfect to come back to after a day out. Our room (a... more

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5 of 5 stars
Rhode Island
Sep 2, 2008

Hello! What a great time my boyfriend and I had at La Tortuga. We stayed there from August 11-15th for a bit of a getaway from New Jersey. I picked La Tortuga after reading everyone's reviews so I think it’s only fair I add in my experience. We arranged pickup through the hotel to and from the airport. The ride... more

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5 of 5 stars
Chicago, Illinois
Sep 1, 2008
1/1 found this review helpful

My wife and I spent our honeymoon at LaTortuga. I can't rave enough about this hotel!!! I booked the hotel based on the reviews by trip advisor. I was a little scared because I saw an occasional review that wasn't great. All I can say about that is trust me, this hotel was wonderful. It was incredibly clean. The shower... more

Aug 30, 2008
1/2 found this review helpful

We stayed at La Torguga for the second year in a row. The rooms are very clean, the staff is friendly and accommodating, the restaurant was excellent, the bar prices couldn't be beat and the pool was fantastic! We will definitely continue to stay at La Tortuga for many years to come. MM, New York more

Aug 29, 2008
0/1 found this review helpful

We have been for 11 days in this fantastic hotel. It was a good place to be after our trip in Mexico. The hole staf is very good. The people are kindly and friendly. And their service is great! There is a good restaurant and the bar has lovely cocktails! more

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5 of 5 stars
Hampshire, U.K.
Aug 26, 2008
0/1 found this review helpful

The best most friendly hotel and staff we have come across anywhere in the world. We just want to be there as permanent guests and at its very reasonable rates, we might just make that happen :-)! more

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5 of 5 stars
Los Angeles, CA
Aug 25, 2008
3/4 found this review helpful

We stayed at Hotel La Tortuga for 10 nights in July and August. We were married in Playa Del Carmen, and many of our guests stayed in La Tortuga as well. I believe our party had 16 total rooms at the hotel. This was our second stay at La Tortuga. Previously (5/2008), we had stayed in a Standard (or maybe... more

Aug 24, 2008

Everything from the staff to the room was amazing. My husband and I stayed here on our honeymoon and loved everything about this hotel and will be back after our daughters are old enough to stay. The breakfast was amazing, they had champagne and roses on our bed when we arrived. We did have dinner our first night here also... more

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5 of 5 stars
New York, NY
Aug 23, 2008

My sister and I were looking for a relaxing, beautiful place to stay while in Playa del Carmen, and Hotel La Tortuga did not disappoint in the least. The service was incredible. Everyone from reception to the poolside bartenders, to the restaurant staff to the cleaning staff was incredibly helpful, considerate, friendly and positive throughout our four night stay. The... more

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5 of 5 stars
Tyler, Texas
Aug 21, 2008
1/1 found this review helpful

I have stayed at La Tortuga about 12 times over the past 6 years. When I got engaged, I just knew that I wanted for my now husband and I to stay there for our wedding/honeymoon for 9 nights!!! We reserved one of the new deluxe junior suites. We were picked up promptly by the transportation arranged by the hotel.... more

Reviews of La Tortuga Hotel

( 1-10 of 379 )
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La Tortuga Hotel Also Known As

Address: Avenida 10, esq Calle 14, Playa del Carmen 77710, Mexico