First of all I must reveal that I am a Royal-Holiday Vacation Club junkie, an ALL INCLUSIVE groupie and a demanding idiot for ABOVE EXCELLENT SERVICE, almost anal retentive. Not only did this hotel exceed my wife and my expectation, it down right blew us away. Even though I speak pigeon conversational Spanish a majority of the staff speaks English... more

First day 7pm - went to room to rest a few minutes then went to pool with our 3yr son - CLOSED; Headed down to the beach - CLOSED. Pool closes 9pm, Beach - 8pm w/lock on gates. Went to lobby for a drink - elevator music and only a TV with a soap showing, teens laying on couch bored... more

Park Royal Acapulco is a terriffic hotel. We are Royal Holiday members, so we had our own concierge. (Gustavo, who was the best. Very helpful & friendly from the moment he picked us up from the airport until he helped us load our bags into the van for departure). Besides Gustavo, the staff was extremely friendly & courteous. Not everyone... more

Again I find myself looking for a business hotel in a resort town. The Park Royal Acapulco is by far the cleanest hotel I have stayed in within Mexico. Rooms were very clean and smelled clean! The hotel only has 12 rooms with king beds so plan on a double bed room. If you are a Spring Breaker Listen to... more

My husband and I stayed here two nights before leaving on a cruise. I certainly had my doubts after reading several reviews. We really enjoyed this hotel. It was all-inclusive and we never had to worry about leaving for meals. The food in the buffet was really not to our tastes, but the speciality restaurant was fabulous. I can't say... more

Well i went to the Park Royal to get married with my long time boyfriend. We had a party of about 80 people. The hotel was NOT always accomodating seeing as how, as many people have already said not everyone on the resort spoke english. The resort however is very clean, and I repeat very clean. The food was good,... more

First of all, you should not go to Acapulco any time around Christmas or New Years as Mexicans from all parts of the country go to Acapulco for vacation at this time. The town was overcrowded with all classes of people. As for our hotel accomodations, we were not impressed with the low quality of food and service at the... more

I can't say that I hadn't been forwarned by some of the users here, but I figured I'd try it for myself anyway. First the positives. The hotel is located in a nice area of Acapulco, with spectacular views of the bay. We were lucky enough to get a room with such view, but keep in mind that August is... more

We stayed at the hotel April 9th - 12. The room was nice, very clean and the view was breathtaking (Specially at night). The bathroom is small and the door in the middle makes it hard to use for 3 people (I traveled with my husband and my daughter). There is not a mini bar or a coffee maker in... more