My wife and I stayed five nights in a "deluxe harborview", and nearly everything was great! The housekeeping and maintenance people were especially nice, the dining room staff was very professional and accomodating - If only the front desk were as consistently good. The lady who checked us in was great, as were most of the desk types, but there... more

Our stay at the Waterloo House was a disappointment. The room was tired, the bathroom particularly was in need of refurbishment. On more than one occasion the water was not hot enough and when we complained we were made to look as if we were imagining it. We had a dinner bed and breakfast package but on more than one... more

I'm a frequent Bermuda visitor used to large scale hotels, but stayed at Waterloo from a personal recommendation. Given its age, certain things are to be expected, but that is no excuse for neglect and disrepair. Staying in the main house, came back to find ants crawling through my suitcases. When I told the front desk, they informed me that... more

We visited for 4 nights and we were disappointed on a number of fronts. This hotel has loads of potential - a lovely location and charming lay-out but it just misses the point and does not seem to care. Our room was one of the larger suites and we were pleased with its position and its size but it was... more

Prior to this visit I had not stayed at Waterloo House for about fifteen years. I am certainly glad to have returned. The hotel, which is located in Hamilton on the main road, was a private home. It is right on the harbor. I believe there are thirty two rooms for guests plus a number of marvelous common rooms. The... more

Our family stayed at Waterloo House in May 2005. We were very pleased with our room-Upper Water Lodge, I believe. It was apart from the main hotel, a deluxe suite, beautifully furnished and it had the most comfortable bed that I think I have ever slept in while travelling. A wonderful harbor view. The only thing that hampered the view... more

Beautiful boutique of a hotel. Great food and bar. Kind and caring service. Not on beach vut overlooks hamilton harbour more

I have been to bermuda many times and this was my best experience. It has a small pool, so if you want to sit by the pool and have your kids with you - this is probably not the place. It really caters to the individual who wants a small hotel experience. This is a very romantic hotel, and if... more

Just steps from the ferry landing in Hamilton, Bermuda is a beautiful restaurant that does not advertise heavily in the local tourist magazines. It was recommended to us by a woman at the Chamber of Commerce as a truly Bermudian dining experience, and we chose it for our last night's dinner since it was so conveient to the ferry. There... more